This Solicitation opportunity from Utah was posted on July 14, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
SAAS ITIL Help Desk Solution
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
Davis County Government is seeking proposals from qualified SaaS helpdesk solution providers to enhance its internal support operations through the implementation of a modern, scalable, and user-friendly helpdesk platform. The desired system should include modules for service catalog management, incident and change management, service request fulfillment, and application management, all aimed at streamlining service requests, improving communication between departments, and increasing issue resolution efficiency. The contract, titled "SAAS ITIL Help Desk Solution," is open to vendors capable of delivering a secure, integrated, and cost-effective solution tailored to meet the specific needs of Davis County’s workforce, with the goal of ensuring seamless departmental operations and boosting overall productivity. The solicitation, posted on July 14, 2025, with a deadline for responses on August 4, 2025, is a formal request for proposals under a project estimated to be valued between $500,000 and $2,000,000. The project falls under the NAICS code 488330, which pertains to support activities for transportation, indicating a focus on operational support services. Interested vendors are encouraged to provide comprehensive proposals that demonstrate their capability to meet or exceed the minimum requirements, with flexibility to include additional relevant information to showcase their service offerings. Further details and submission guidelines are accessible through the provided online link.
General Info
Agency
Place of Performance
UT, USASet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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