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SaaS ITSM Platform Provisioning

Active

State & Local

Response Deadline10/29/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for the Information Systems agency in Oregon involves the provisioning of a cloud-based Software-as-a-Service platform to support prime contractors. The platform must provide comprehensive capabilities for Incident, Asset, Service Request, Knowledge, and Problem Management, along with robust reporting tools. The agreement covers hosting and subscription services for a five-year period and requires full integration with the Government Community Cloud and adherence to all state security standards. The opportunity is categorized under NAICS code 518210 and is based in Salem, Oregon. Interested parties must submit their responses by October 29, 2026, to provide an active SaaS subscription and a fully hosted environment that meets the specified agency requirements.

General Info

Five-year SaaS platform subcontract for Oregon Information Systems agency, due October 29, 2026.

Agency

Oregon → Information SystemsView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

Salem, OR, 97301, USA

Set-Aside

NONE

Documents

This scope was carved out of S-73000-00015263.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ for SaaS ITSM Platform

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Timeline

PostedSep 15

subcontract

Response DeadlineOct 29

Submission deadline

Response Deadline

10/29/2026, 09:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyOregon → Information Systems

ContactsNo contacts available

OfficeN/A

Organization / Agency

Oregon → Information Systems

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies a Software-as-a-Service (SaaS) platform for prime contractors on Information Systems agency projects. Provisions a cloud-based platform supporting Incident, Asset, Service Request, Knowledge, and Problem Management with robust reporting. Manages hosting and subscription services for a 5-year period. Must support integration with Government Community Cloud (GCC) and meet State security requirements. Delivers an active SaaS subscription and hosted environment.

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