Safety Culture Assessment

The North County Transit District (NCTD) is seeking a contractor to conduct a comprehensive safety culture assessment aimed at enhancing its safety programs across its extensive regional transportation network in North San Diego County. NCTD, which operates a diverse array of transit services including commuter rail (COASTER), hybrid rail (SPRINTER), buses (BREEZE), rural and on-demand services (FLEX), paratransit (LIFT), and micro transit (NCTD+), recognizes the importance of employee feedback in fostering a safety-conscious environment. The assessment, last performed in 2022, will gather insights from employees to identify strengths and areas for improvement within NCTD’s safety culture. The contract is valued between $50,000 and $200,000, with a solicitation posted on July 21, 2025, and a response deadline of August 4, 2025. The primary contact for this project is Kaylin Starnes, reachable via email or phone. This initiative aligns with NCTD’s ongoing commitment to safety and operational excellence, ensuring that employee perspectives inform safety practices and policies. The contract’s scope emphasizes a detailed evaluation of safety attitudes, behaviors, and perceptions among staff, ultimately aiming to strengthen safety protocols and reduce risks across all transit services. The procurement process involves standard vendor registration and compliance procedures, including submission of detailed business information and certifications, as indicated by related vendor documentation. The project underscores NCTD’s proactive approach to maintaining a safe transit environment for both employees and passengers, supporting its role as a vital component of San Diego’s regional transportation infrastructure.