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Sales Force Platform Licenses for CSC

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Centers for Disease Control and Prevention has established a contract for Salesforce Platform licenses to support its customer service center operations, effective November 2021, replacing the prior agreement from 2019. The contract is managed annually, with the current funding period for Fiscal Year 2024 covering licenses from November 15, 2023, through November 14, 2024. Carahsoft serves as the vendor providing the platform, which is essential for maintaining efficient customer support services. Jeannette May is the Contracting Officer Responsible for overseeing the contract, and funding requires annual renewal to continue service. The contract falls under NAICS code 541512, classifying it as computer systems design and related services, and is forecasted for future acquisition opportunities through the HHS OSDBU portal.

General Info

Annual Sales Force licenses by Carahsoft support CDC customer service center, managed by COR May.

Agency

Centers for Disease Control and Prevention → Centers For Disease Control And Prevention

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedMay 25

forecast

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Organization & Contact Information

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AgencyCenters for Disease Control and Prevention → Centers For Disease Control And Prevention

Contacts2 people available

OfficeN/A

Organization / Agency

Centers for Disease Control and Prevention → Centers For Disease Control And Prevention

Office AddressN/A

Contacts

Jeannette May

contact@example.gov

To Be Determined To Be DeterminedContracting Officer

contact@example.gov

Full Description

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Sales Force Platform to support customer support service center. New contract was put in place November 2021. (Previous contract 200-2019-F-03657). J May COR will need new contract each year. FY24 funds to support licenses 11/15/2023- 11/14/2024. Current vender Carahsoft

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