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Salesforce Case Workflow Administration

Active

State & Local

Response Deadline11/06/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity involves providing technical administration and workflow management for prime contractors supporting the Maryland State Department of Education. The primary scope of work focuses on configuring Salesforce case workflows and maintaining the architecture of family and provider portals within the MSDE Portal and Platform. To be eligible, the service provider must hold a Salesforce certification to ensure the successful delivery of configured workflows and portal functionality. The project falls under NAICS code 541511 and is associated with the state of Maryland. Interested parties should note that the response deadline is November 6, 2026. This engagement is critical for maintaining the operational efficiency of the agency's digital portals and case management systems.

General Info

Agency

Maryland State Department of Education

NAICS

541511 - Custom Computer Programming Services

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of R00B7600009.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP # R00B7600009 Child Care Call Center and Administration Services

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 2

subcontract

Response DeadlineNov 6

Submission deadline

Response Deadline

11/06/2026, 07:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyMaryland State Department of Education

ContactsNo contacts available

OfficeN/A

Organization / AgencyMaryland State Department of Education

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies technical administration and workflow management for prime contractors on Maryland State Department of Education (MSDE) projects. Configures Salesforce case workflows and maintains the architecture of family and provider portals within the MSDE Portal and Platform. Requires Salesforce certification. Delivers configured Salesforce case workflows and portal functionality.

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