SARs Partial Outsourcing & STAIRs Capacity Creation
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Aster Group Limited has awarded a contract to Data Protection People Limited for the partial outsourcing of Subject Access Request processing to increase Information Governance capacity in preparation for the STAIRs regime under the Social Housing (Regulation) Act. The service includes AI and OCR-enabled deduplication and redaction for up to 100GB of processing, alongside 540 hours of structured human review with detailed explanations of applied exemptions. While the supplier handles these technical processes, Aster retains full control over customer engagement, final decision-making, and the disclosure of information. The contract is valued at 38,544 pounds excluding VAT, with a performance period running from 7 July 2026 to 6 July 2027, though the capacity-based service is intended to support the organization until 31 March 2027. This arrangement allows Aster to gather essential benchmarking data as it considers a future competitive procurement process. The award was officially noticed on 7 October 2026 under solicitation number CAS-01344-F4L6T6.
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