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Satellite Helpdesk & Customer Care Services

Active

Federal

Response Deadline09/30/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Satellite Helpdesk and Customer Care Services subcontract provides continuous, 24x7x365 dedicated technical support and customer care for prime contractors operating on USSF Commercial Satellite Communications Office projects. The scope of work includes troubleshooting, user assistance, and the management of satellite communications through specialized helpdesk ticketing systems and communication tools to ensure uninterrupted service delivery. This Department of Defense opportunity falls under NAICS code 517410 and is managed by the Ssc Comrcl Svs Ofc Ssc Cmk. The solicitation was posted on May 28, 2026, with a response deadline set for September 30, 2026.

General Info

24/7 technical support and customer care for USSF Commercial Satellite Communications projects.

Agency

Department Of Defense → FA2541 Ssc Comrcl Svs Ofc Ssc CmkView Agency

NAICS

517410 - Satellite TelecommunicationsView NAICS

Place of Performance

CA

Set-Aside

NONE

Documents

This scope was carved out of FA2541-26-005.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FY26 3Q_CSCO Forecast to Industry – Future Requirements for Fiscal Year 2026-2027

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Timeline

PostedMay 28

subcontract

Response DeadlineSep 30

Submission deadline

Response Deadline

09/30/2026, 09:00:00 PM UTCin 19 days

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Organization & Contact Information

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AgencyDepartment Of Defense → FA2541 Ssc Comrcl Svs Ofc Ssc Cmk

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → FA2541 Ssc Comrcl Svs Ofc Ssc Cmk

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs 24x7x365 dedicated help desk and customer support for prime contractors on USSF Commercial Satellite Communications Office projects. Provides technical support, customer care, troubleshooting, and user assistance for satellite communications using helpdesk ticketing systems and communication tools. Delivers continuous technical support services.

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