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Satellite Network Configuration and Managed Support Services

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Satellite Network Configuration and Managed Support Services involves providing technical setup and ongoing maintenance for prime contractors working on West Virginia Department of Environmental Protection projects. The scope of work includes the configuration of servers and modems for 40 units, along with the implementation of a customer portal designed for real-time monitoring of signal quality, latency, and throughput. The service agreement mandates 24/7 telephone and email support, featuring a strict four-hour response time for emergency outages. Based in Charleston, the contract requires the delivery of fully configured systems and a comprehensive active support contract to ensure continuous operational stability.

General Info

Satellite network configuration and 24/7 managed support for West Virginia DEP projects.

Place of Performance

Charleston, WV, USA

Set-Aside

NONE

Documents

This scope was carved out of CRFQ-0313-DEP2700000006.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CRFQ-0313-DEP2700000006-2 | DLR - Starlink Mini, or equal, Satellite Internet Service

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Organization & Contact Information

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AgencyWest Virginia
ContactsNo contacts available
OfficeN/A
Organization / AgencyWest Virginia
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical setup and managed support for prime contractors on West Virginia Department of Environmental Protection projects. Configures modems and servers for 40 units and provides a customer portal for real-time monitoring of throughput, latency, and signal quality. Provides 24/7 telephone/email support with a 4-hour emergency outage response SLA. Delivers configured systems and active support contract.

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