SBC Software Licensing and Support

The contract entails the provision of session license upgrades and annual software support for a high-availability active-redundant session border controller pair, ensuring continuous operation and scalability of critical communications infrastructure. The scope includes licensing enhancements to accommodate increased call capacity and ongoing technical support to maintain system performance, security, and compliance with evolving standards. All services must be delivered in alignment with the operational demands of the Federal Deposit Insurance Corporation, which requires uninterrupted service and rapid resolution of any issues affecting the SBC deployment. The contract is classified as a subcontract under NAICS code 511210, indicating it falls within the software publishing industry, and is tied to a place of performance in Arlington, Virginia, with a zip code of 22226. The solicitation was posted on April 24, 2026, with a firm deadline for responses by May 11, 2026, at 4:00 PM Eastern Time. While no set-aside designation or point of contact is specified, the contract is managed under the Federal Deposit Insurance Corporation’s procurement framework and must comply with all applicable federal contracting obligations. The exact terms of license scalability, support tiers, response times, and deliverables are to be defined by the winning vendor in accordance with the agency’s technical and operational requirements.