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Second-Tier Engineering & Technical Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires the provision of second-tier remote technical support for the Global Procedure Designer software, specifically serving Department of Defense aviation operations. This includes comprehensive troubleshooting, user assistance, and defect triage to ensure uninterrupted functionality and mission readiness. The support must be delivered remotely and is focused on resolving complex technical issues that cannot be handled by first-tier support teams, with an emphasis on maintaining operational efficiency for critical aviation systems. This is a subcontract under NAICS code 541512 for computer systems design services, with the place of performance centered in Richmond. The work supports a Defense Finance and Accounting Service contractor under the FA8100 Afsc Pziec organization, and the posting date indicates the opportunity is expected to be awarded in 2026. There is no set-aside designation, and responses will require demonstrated expertise in supporting DoD aviation software environments, with a strong focus on rapid response, accurate defect analysis, and seamless integration with existing operational workflows.

General Info

Provide remote second-tier technical support for DoD aviation GPD software, ensuring operational readiness.

Agency

Department Of Defense → FA8100 Afsc Pziec

NAICS

541512 - Computer Systems Design Services

Place of Performance

Richmond, CA-BC, CAN

Set-Aside

NONE

Documents

This scope was carved out of FA810026DB001.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Global Procedure Designer (GPD)

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedMay 6

subcontract

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Organization & Contact Information

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AgencyDepartment Of Defense → FA8100 Afsc Pziec

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → FA8100 Afsc Pziec

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide remote technical support for the Global Procedure Designer (GPD) software, including troubleshooting, user assistance, and defect triage for DoD aviation operations.

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