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Secret Shopper Training Curriculum Development and Delivery

Active

State & Local

Response Deadline08/28/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The City of Austin is seeking a subcontractor for the Secret Shopper Training Curriculum Development and Delivery project. The selected provider will be responsible for creating and implementing a standardized training program for secret shoppers, focusing on critical areas such as compliance expectations, ethical guidelines, documentation requirements, and reporting protocols. To ensure effectiveness, the training must utilize practical role-playing exercises and formal assessment tools. This opportunity is categorized under NAICS code 611430 and was posted on August 17, 2026. Interested parties must submit their responses by the deadline of August 28, 2026, at 7:00 PM. Further details and submission instructions are available through the City of Austin's financial online portal.

General Info

City of Austin seeks subcontractor for secret shopper training development and delivery.

Agency

Texas → City of AustinView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of RFP 7200 HAW3000.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Lease Addendum Secret Shopper Program

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedAug 17

subcontract

Response DeadlineAug 28

Submission deadline

Response Deadline

08/28/2026, 07:00:00 PM UTCin 11 days

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Organization & Contact Information

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AgencyTexas → City of Austin

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas → City of Austin

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Develop and deliver standardized training for secret shoppers covering compliance expectations, ethical guidelines, documentation, and reporting protocols using role-playing and assessment tools.

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