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This Solicitation opportunity from Texas was posted on August 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Lease Addendum Secret Shopper Program

Closed
RFP 7200 HAW3000State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Supplies Material Management

POSTED

1 day ago

DEADLINE

in 10 days

AI Contract Overview

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The City of Austin is soliciting proposals for a Lease Addendum Secret Shopper Program to monitor compliance with Rental Housing Development Assistance program requirements. The selected contractor will test applicant screening criteria, the treatment of voucher holder applicants, and the effectiveness of application denial and appeals processes. Key deliverables include the development of a recruitment and onboarding plan, a shopper reporting mechanism, and a training curriculum, supplemented by monthly and semi-annual reporting. The contract has an initial term of 12 months with a possible 12-month extension, with a maximum compensation limit of 134,200 dollars. Proposals are evaluated based on best value, with favorable consideration given to responsiveness to standard procurement terms and potential points for local and small businesses. The contractor must ensure all secret shoppers are paid the City's living wage of 22.05 dollars per hour. Strict compliance requirements include obtaining certified criminal background reports with fingerprinting for all personnel, adhering to cybersecurity incident notification protocols within 24 hours, and maintaining non-discrimination certifications. All offers must be submitted electronically via Austin Finance Online by August 28, 2026.

General Info

City of Austin seeks secret shoppers to test rental housing program compliance by 08/28/2026.

Place of Performance

Not specified

Set-Aside

NONE

Documents

3

Offer and Certifications - RFP 7200 HAW3000

DOCX, High priority: read this firstoffer-sheet
High

Price Sheet for RFP 7200 HAW3000 Secret Shopper Program

XLSX, High priority: read this firstprice-sheet
High

RFP 7200 HAW3000 Lease Addendum Secret Shopper Program

PDF, High priority: read this firstrfp
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → City of Austin
Contacts1 person available
OfficeTX
Organization / AgencyTexas → City of Austin
Office AddressTX
Contacts
Donna Powell-MaddoxSmall Minority Business Resources Questions

Full Description

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The City of Austin is seeking a qualified Contractor to provide a Lease Addendum Secret Shopper Program to test compliance with Rental Housing Development Assistance (RHDA) program requirements. Services shall include testing related to applicant screening criteria, voucher holder applicants, and application denial and appeals processes.

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