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Secure Web-Based Scheduling Portal Development & Maintenance

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

New Hampshire → Dhhs-Department Of Health & Human ServicesView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of b2d13f21-d7b9-48ad-a62b-4bb28cbbf9f8.

The full solicitation package (9 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Communication Access Scheduled Signed Language Interpreting Services

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Timeline

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Organization & Contact Information

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AgencyNew Hampshire → Dhhs-Department Of Health & Human Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
New Hampshire → Dhhs-Department Of Health & Human Services
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Develop, host, and maintain a secure, 24/7-available web portal for scheduling interpreting and communication access services.

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NAICS: 541930
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Communication Access Scheduled Signed Language Interpreting Services
Solicitation # b2d13f21-d7b9-48ad-a62b-4bb28cbbf9f8
The New Hampshire Department of Health and Human Services, Division of Office of the Commissioner, Office of Health Access, is soliciting proposals for a single contract to provide comprehensive communication access services. The scope includes scheduled signed language interpretation, Communication Access Real-Time Translation (CART), and scheduled reader services for individuals who are deaf, hard of hearing, or have communication and reading disabilities. These services are intended to ensure effective communication between Department staff and clients via telephone, in-person interactions, and the translation of written materials. The selected vendor must comply with the minimum compensation rates outlined in RSA 521-A and adhere to federal civil rights laws, including Title VI of the Civil Rights Act of 1964 and HIPAA regulations. The procurement process utilizes a best-value trade-off basis rather than a low-cost award, with a maximum technical score of 800 points and a cost evaluation of 300 points. Key evaluation factors include the vendor's ability, capacity, knowledge, experience, quality assurance, contingency planning, and technology support. Technical requirements include the provision of a secure web-based scheduling portal with 24/7 server uptime and specific deficiency response timelines. Proposals are due by September 10, 2026, and must be submitted electronically. The anticipated contract effective date is January 1, 2027, and the award will be managed by the Department of Health and Human Services under the direction of Robert W. Moore.
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POSTED

1 day ago

DEADLINE

in 27 days
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NAICS: 541512
New
SLED
Juvenile Jail Compliance Platform
Solicitation # 7cd3149e-6d7b-4eaf-885f-6a49ecd93278
The New Hampshire Department of Health and Human Services is soliciting a Not To Exceed contract for a Juvenile Jail Compliance Platform to track statewide compliance with federal juvenile justice laws. The selected vendor will provide a solution hosting approximately 300 agency accounts, enabling the entry of facility information, document uploads, and detailed incident data for juveniles held in secure adult facilities. Key technical requirements include role-based access control for agencies and monitors, automated compliance alerts, and secure storage for certification and inspection records. The system must adhere to WCAG 2.1 Level AA standards, NIST 800-53 Rev 5 security controls, and utilize FIPS 140-2 or 140-3 validated encryption. Data must reside and be backed up exclusively within the continental United States. The initial contract term runs through September 30, 2028, with a potential four-year extension at the state's option. Award selection is based on a weighted scoring system focusing on the proposed solution, price, vendor experience, staffing qualifications, and FedRAMP/GovRAMP authorization status, requiring a minimum technical score of 400 points to proceed to price evaluation. The vendor is responsible for the full suite of test planning, including unit, integration, and user acceptance testing, and must provide onboarding, training, and ongoing maintenance. Compliance with various federal nondiscrimination laws, including the Civil Rights Act of 1964 and the Americans with Disabilities Act, is mandatory. Proposals are due by August 21, 2026.
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POSTED

2 days ago

DEADLINE

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