Workday RFI

The City of Dallas has issued Request for Information BG26-00031088 to identify qualified firms for a long-term strategic partnership focused on Workday managed services, governance, and optimization. Supporting a workforce of over 14,000 employees, the scope of work encompasses functional and technical support for Human Capital Management, Payroll, Recruiting, Compensation, Talent, Learning, Time Tracking, and Absence Management. Technical requirements include system administration, Workday Studio and Extend support, security administration, and release testing. Additionally, the City seeks strategic advisory services including PMO and governance support, organizational change management, AI and automation guidance, and Workday licensing and reseller capabilities. The primary objectives of this engagement are to achieve operational maturity, reduce technical debt, and improve enterprise standardization and data consistency across civilian, Police, Fire, and Civil Service operations. As this is an RFI for market research and budgeting purposes, the City is requesting pricing methodologies, rough order of magnitude estimates, and sample deliverables. Respondents must provide details regarding their public sector experience, recommended operating models, and compliance certifications, including insurance and cybersecurity coverage. All submissions are subject to the Texas Public Information Act, and the City anticipates that future contracts will require clearly defined service level agreements and robust operational and payroll continuity obligations.