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This Solicitation opportunity from California was posted on April 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Security Awareness Learning and User Education Platform

Closed
TSD-20261929State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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The County of San Mateo is soliciting proposals for a comprehensive security awareness learning and user education platform to serve approximately 9,000 users countywide. The solution must deliver engaging, multi-media training tailored to contemporary cybersecurity threats such as phishing, business email compromise (BEC), and related security vulnerabilities. The platform is expected to provide realistic, scenario-based training content in various formats—including videos, posters, email tips, and SCORM-compliant modules with embedded quizzes—along with customizable phishing and BEC simulation campaigns designed to measure and reinforce user behavior change. It must comply with applicable regulatory frameworks such as HIPAA, CJIS, and data protection requirements for personally identifiable and protected health information, ensuring secure handling, access controls, and reporting features. Evaluation will be a two-phase process emphasizing technical merit (75% weight) and price (25%), with additional preference points available for local and small/micro businesses. Proposals will be assessed on method and approach, proposer experience and organizational capability, and price reasonableness, followed by a demonstration/interview stage focusing on platform integration, reporting functionalities, training configuration, and phishing campaign usability. The award method is best value, prioritizing comprehensive technical performance over lowest price. Contract requirements include strict cybersecurity and privacy safeguards, mandatory cyber liability insurance with significant coverage limits, fingerprinting and background checks for personnel accessing sensitive information, and a prohibition on subcontracting. The County retains inspection and acceptance authority contingent on adherence to scope, performance standards, and regulatory compliance, with payment contingent on satisfactory deliverables. Proposals must include required certifications, technology security assessments, and attestations of business status, submitted electronically via the designated procurement portal by May 14, 2026.

General Info

San Mateo County seeks a cybersecurity training platform for 9,000 users, emphasizing compliance, simulations, and best value.

Documents

9

RFP TSD-20261929 Security Awareness Learning and User Education Platform

DOCX, High priority: read this firstrfp
High

Attachment_A_RFP_TSD-20261929_Security_Awareness_Learning_and_User_Education_Platform.pdf

PDF

Attachment_B_Price_Proposal_Template.xlsx

XLSX

Attachment_C_References_Template.docx

DOCX

Attachment_D_Standard_Contract_Template.docx

DOCX

Attachment_D_Standard_Contract_Template.docx

DOCX

Attachment_E_Technology_Security_Assessment.pdf

PDF

Attachment_F_SMC_Local_Preference_Self-Attestation_Form.pdf

PDF

Security Awareness Learning and User Education Platform.pdf

PDF

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Technology Services
Contacts1 person available
OfficeRedwood City, CA, 94063, USA
Office AddressRedwood City, CA, 94063, USA
Contacts
Jason LiContract Administrator

Full Description

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The County of San Mateo (County) is seeking proposals from well qualified proposers to provide security awareness training and education through a rich, multi-media platform, countywide. Functionality should be robust and provide real world examples and testing of personnel for common security awareness subjects such as phishing business email compromise (BEC) and other areas.

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