Security Computer-Aided Dispatch and Records Management System
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
Mesa Public Schools is soliciting proposals under solicitation number 27-24MP for a qualified vendor to provide a modern, integrated Computer-Aided Dispatch (CAD) and Records Management System (RMS) for its Safety and Security Department. The solution must support 80 campuses with interactive maps, floor plans, and GIS capabilities. Technical requirements include Microsoft Entra ID support for Single Sign-On and Multi-Factor Authentication using OIDC protocols, as well as strict adherence to FERPA-aware data handling and other privacy regulations including HIPAA, COPPA, and GDPR. The contract features an initial term of one calendar year, with the possibility of extension for up to four additional one-year periods. The award will be based on the most advantageous proposal, with evaluation weights heavily favoring implementation and support at 30 percent, while price accounts for 10 percent. Other key evaluation criteria include K-12 experience and qualifications. Proposals must be submitted electronically via the District's public portal, with deadlines noted between October 23 and October 30, 2026. The agreement is governed by Arizona law and requires vendors to comply with various federal and state mandates, including the Davis-Bacon Act, E-Verify, and non-discrimination laws. The District maintains the right to conduct inspections at contractor facilities and may issue stop work orders for up to 90 days.
General Info
Place of Performance
AZ, USASet-Aside
Timeline
Response Deadline
Organization & Contact Information
Interested Companies (25)
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Full Description
Addendum #1: The proposal deadline has been extended from October 23, 2026 at 2:00 PM Arizona time to October 30, 2026 at 2:00 PM Arizona time. The anticipated date for vendor presentations has been moved to December 4, 2026. Only vendors who have been short-listed after the initial evaluation phase will be invited to present. Please use the See What Changed link to view all the changes made by this addendum. In addition, seven questions have been answered in the Question & Answer tab. Another addenda will be published once the remaining questions are answered. All terms and conditions of the RFP remain the same.
Addendum #2: This addendum is being issued to: Update the number of dispatch licenses needed from 14 to 25. Provide clarification on license types. Remove reference to a "hybrid dispatch model". Only one level of dispatch is needed, plus the RMS-only licenses. Provide answers to all remaining questions in Question & Answer section. See attached Question & Answer report. Summary of specific changes within the RFP: Scope of Work, Section 7.2 District & Operational Overview: Changed: "Patrol Officers ... Count 14 " To: "Patrol Officers ... Count 25 " Changed: "Secondary School Dispatchers ... 23 (one per secondary) ... primary CAD users for campus-level call-taking." To: "The 'Secondary School Dispatchers' row was removed and replaced with: ' This number also includes supervisors and administration .'" Changed: "Campus Security Officers ... Limited CAD access primarily for Incident Reports and Patrol Logs only." To: "Campus Security Officers ... Limited CAD access primarily for Incident Reports and Patrol Logs only. No dispatching needed." Changed: "restricting campus officers to these RMS functions while providing full CAD capabilities to patrol officers and the 23 secondary-school dispatchers. " To: "restricting campus officers to these RMS functions while providing full CAD capabilities to patrol officers. " Scope of Work, Section 7.3 Objectives/Deliverables: Changed: "Enable efficient, coordinated dispatching of the 14 mobile patrol officers across 57 elementary campuses." To: "Enable efficient, coordinated dispatching of the 25 mobile patrol officers across 57 elementary campuses." Changed: "Provide each of the 23 secondary-school dispatchers with a reliable CAD console for campus-level incident management." To: "Deleted (sentence removed)." Changed: "Fully configured CAD/RMS software licenses for the quantities and roles described (patrol officers, secondary dispatchers, limited campus-officer accounts)." To: "Fully configured CAD/RMS software licenses for the quantities and roles described (patrol officers, limited campus-officer accounts)." Scope of Work, Section 7.4 Scope of Work - Computer-Aided Dispatch (CAD): Changed: "Centralized and/or distributed CAD capability supporting the 14 patrol officers and the 23 secondary-school dispatchers. " To: "Centralized and/or distributed CAD capability supporting the 25 patrol officers. " Scope of Work, Section 7.6 Key Functional Requirements: Changed: "Support for a hybrid dispatch model (District-level coordination of elementary patrols + independent secondary-school dispatchers)." To: "Deleted (requirement removed)." Evaluation Phases, Evaluation Criteria 8.1 Functional Fit/Solution Capability: Changed: "Functional fit for the hybrid dispatch + limited campus-officer access model" To: "Functional fit for the dispatch + limited campus-officer access model (the word hybrid was removed)." Question 2.16 Explain how your solution supports a hybrid dispatch model (under Functional Fit): Question deleted. All questions from 2.16-2.31 were renumbered due to the deletion of this question. Please use the See What Changed link to confirm all the changes made by this addendum. All terms and conditions of the RFP remain the same. Attachments: 27-24MP_Q&A_Report.pdf
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