Security Guard and Alarm Response Services

The Town of Oakville is soliciting proposals for Security Guard and Alarm Response Services (RFP-13-2026) to support various town-owned and operated sites, including Town Hall, transit facilities, parks, libraries, and the Fire Department. The scope of work encompasses ongoing security guard services, alarm response, and supplementary temporary coverage for special events and operational requirements. The contract is for an initial one-year term running from January 7, 2027, to December 31, 2027. Awarding will be based on the best overall value, with a scoring system where technical proposals must achieve at least 70% to have their pricing evaluated. Pricing accounts for 30% of the total score, with the lowest bid receiving full points. Qualified proponents must hold a valid license to sell security guard services and ensure all deployed personnel are licensed and meet minimum requirements of a Grade 12 education, one year of security experience, and post-secondary education in a security or policing field. The contract prohibits subcontracting and requires strict compliance with the Private Security and Investigative Services Act, 2005, the Employment Standards Act, 2000, and WSIB regulations. Bidders must provide a Bid Bond or Agreement to Bond and submit electronic proposals via the bids&tenders system by November 10, 2026. Administrative requirements include submitting separate PDF invoices for each site with NET 30 payment terms.