Serial Subscription Services

Brookhaven Science Associates is soliciting industry input for a contract to manage comprehensive serial subscription services on behalf of the Department of Energy at Brookhaven National Laboratory. The contractor will be responsible for end-to-end administration of both print and electronic subscriptions to serials, periodicals, online databases, and technical reports for domestic and international customers. This includes processing new orders and renewals, maintaining accurate subscription records, coordinating directly with publishers, resolving delivery and access issues, handling claims, and providing ongoing customer support to ensure seamless and uninterrupted access to information resources across multiple locations. The services must support a diverse range of formats and venues, requiring robust systems and qualified personnel capable of managing complex subscription lifecycles. The solicitation, identified by number 480207 and classified under NAICS code 519290, is posted as a sources-sought notice with a response deadline of July 31, 2026. All work is to be performed at the Upton, New York facility, and inquiries should be directed to Blake Clemmer or Maile Nichols at the provided contact information. No set-aside designation is currently specified, and the contract is intended for industry feedback ahead of potential future procurement activity.