This Solicitation opportunity from Iowa was posted on April 2, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Service contract for Mideo CaseWorks

Closed

RFQ20250331DCILABState & Local

Submission Closed04/09/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541211

New

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Solicitation # 2027-RFP - Informal-00183

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THE PROVISION OF EXTERNAL AUDIT SERVICES FOR 2 COUNCIL OWNED COMPANIES

Solicitation # ocds-h6vhtk-079079

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Accounting and Control

POSTED

5 days ago

DEADLINE

in about 1 month

AI Contract Overview

The contract is established to provide comprehensive ongoing support for the Mideo CaseWorks system used by the Iowa Department of Public Safety. It includes essential services such as system upgrades, repairs, and maintenance to ensure optimal performance of the software, which is integral for image management and visual documentation within forensic laboratories. The support encompasses unlimited remote assistance via phone and internet, addressing user inquiries, workflow needs, and resolving software defects or malfunctions. The contract duration is one year, with the possibility of renewal in accordance with Iowa purchasing regulations, and mandates the use of OEM parts installed by specially trained personnel, explicitly excluding third-party or refurbished components. Mideo CaseWorks is a specialized software platform that manages case evidence images, integrates with the Laboratory Information Management System (LIMS), and maintains detailed audit records for all image-related activities. It facilitates unified image management across lab sections while enabling data sharing with LIMS. The vendor selected must have access to OEM parts and qualified repair personnel capable of supporting the system’s maintenance and upgrades. The contract solicitation, posted under RFQ20250331DCILAB, invites responses by April 9, 2025, with quotes to be emailed to Andrew Pries. The project’s estimated value ranges from $50,000 to $150,000, and the service is to be performed within Iowa.

General Info

Agency

Iowa Department of Public Safety

NAICS

541211 - Offices of Certified Public Accountants

Place of Performance

IA, USA

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

PostedApr 2

Solicitation

Response DeadlineApr 9

Deadline has passed

Submission Closed

04/09/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyIowa Department of Public Safety

Contacts1 person available

OfficeN/A

Organization / Agency

Iowa Department of Public Safety

Office AddressN/A

Contacts

Andrew Pries

contact@example.gov

+1 (555) 000-0000

Full Description

The service contract is to provide ongoing support for Mideo CaseWorks system performance. This shall include system upgrades, access to a support team for user questions or workflow needs, and software defects or malfunctions. The contract shall cover needed repairs and upkeep to include product updates, parts, labor, associated travel, planned maintenance, and unlimited phone and internet-based remote support. The service contract shall cover a one-year period of time and be renewable after that time in accordance with Iowa purchasing regulations. The contract must offer original equipment manufacturer (OEM) parts and be able to be installed by specialty trained personnel. Third party vendor or refurbished parts will not be accepted. The successful vendor must have access to, and be able to offer the State of Iowa, both OEM parts and competent trained repair personnel. Please email quotes to Andrew Pries, contact@example.gov Mideo CaseWorks is a software application configured for image management and visual documentation of case evidence within the forensic lab, and it is used in comparative science applications. Caseworks is integrated with the LIMS database and includes detailed auditing for all photo related records, including enhancement, access, and output. CaseWorks unifies all sections of the lab under one image management database platform while still having the ability to share information with LIMS.