Service Contract for Millipore Milli-Q Direct 8

Escambia County is seeking a one-year service contract for the Millipore Milli-Q Direct 8 water purification system, covering the period from October 1, 2026, through September 30, 2027. The contract requires a vendor to provide comprehensive on-site maintenance and repair services, including an annual preventative maintenance visit that encompasses full mechanical, hydraulic, and electrical inspections of the instrument, as well as immediate emergency repair response. All service costs, including technician travel, must be included in the vendor’s quoted price. The vendor must maintain immediate inventory access to original equipment manufacturer parts and cannot rely on parts that are on order. Dedicated technical support must be available during normal business hours via a permanently manned phone line and regularly monitored email, staffed by chemists or qualified technicians capable of troubleshooting the system. The vendor must also provide a discount on all parts and consumables. Annual consumables required under the contract include two Q-PAK cartridges, two PROGARD T3 cartridges, two vent filters, and two Millipak Express 40 filters, with additional consumables to be supplied as needed. The service is to be performed at the instrument’s location in Pensacola, Florida, with acceptance taking place on-site after each maintenance or repair event. The solicitation is a sole-source procurement with a response deadline of August 12, 2026, and proposals must be submitted electronically through the ProcureNow portal. All evaluation factors are mandatory pass/fail requirements with no assigned weights or scoring differentials, indicating the award will be made on a Lowest Price Technically Acceptable basis to the lowest bidder who meets every specified technical criterion. No formal Federal Acquisition Regulation clauses, contract type codes, or detailed payment or invoicing protocols are specified in the document. There are no stated packaging, marking, or preservation requirements, and no socioeconomic or small business set-asides are applicable. The contracting office is the Escambia County Purchasing Department, with Alexia Madison-Fountain listed as the primary point of contact. No contract value is disclosed, and no appropriation or accounting data is provided. The procurement is strictly technical in nature, focused on ensuring uninterrupted access to high-purity water through expert service and reliable consumable supply, with no mention of option years, security clearances, or organizational conflict of interest provisions.