Service Contract for Seal Analytical AQ400

Escambia County is soliciting a one-year service contract for the Seal Analytical AQ400 nutrient analyzer, covering the period from October 1, 2026, through September 30, 2027. This specialized instrument requires expert-level maintenance, diagnostics, and repair, and the vendor must possess immediate access to original equipment manufacturer parts without relying on backorders. The contractor is required to provide an annual on-site preventive maintenance visit that includes replacement of critical consumables such as the light source, peristaltic pump tubing, and syringe, along with emergency repair services, all at no additional cost for travel. Technical support must be available during normal working hours via a permanently manned phone line and regularly monitored email, with support staff composed of chemists or qualified technicians capable of troubleshooting the instrument's chemistry and operating methods. The vendor must also provide ongoing updates and access to the proprietary software, supply a loaner analyzer if the primary unit is out of service for an extended period and cannot be repaired in a timely manner, and offer discounted pricing on replacement parts and consumables throughout the contract term. The solicitation, issued under number SS NRM ALM 25-26.004, is open for electronic submission through the ProcureNow portal by August 12, 2026, with no physical submissions permitted. Proposals must include affirmative responses to five mandatory vendor qualifications, all of which are non-negotiable requirements for eligibility; failure to answer "Yes" to any one will render the submission non-compliant. The contract does not require federal entity identification such as a UEI or CAGE code, and no socioeconomic set-asides or size standards apply, as it is a local government procurement under NAICS code 811210. Performance will occur at the instrument’s location in Pensacola, Florida, and acceptance will be determined by the county’s Purchasing Department based solely on demonstrated compliance with the specified service capabilities. No contract value is stated in the solicitation, as pricing will be submitted by respondents, and no formal contracting officer or technical representative is designated, leaving oversight to the Purchasing Coordinator and Manager listed as points of contact.