ServiceNow HRSD Change Management and User Adoption
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The contract involves implementing change management strategies to facilitate the adoption of the HRSD platform across various bureaus within the Department of the Interior. It focuses on engaging stakeholders effectively, developing comprehensive communication plans, and monitoring user adoption to ensure a smooth transition and successful implementation of the platform. The work is structured as a subcontract under NAICS code 541611, which pertains to administrative management and general management consulting services. The primary objective is to support the Department of the Interior's Acquisition Management Division by driving user engagement and adoption through tailored change management approaches. Although specific location details and points of contact are not provided, the contract emphasizes strategic support to enable organizational acceptance and integration of the HRSD system within the department’s operations. This effort is critical to enhancing HR service delivery by ensuring that users across DOI bureaus are equipped and motivated to utilize the new platform effectively.
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