ServiceNow Integration & API Development

The contract requires the development of secure APIs and integrations to connect ServiceNow HRSD with existing Department of National Defence and Canadian Armed Forces human resources systems, Active Directory, and key enterprise data sources to facilitate real-time data exchange. The work focuses on ensuring seamless, reliable, and secure synchronization of HR information across platforms to support operational efficiency and data consistency within government HR processes. All solutions must meet rigorous security standards appropriate for handling sensitive personnel data in a federal environment. The contract is classified as a subcontract under NAICS code 541511 for custom computer programming services and is issued by the Government of Canada through the Department of National Defence. The place of performance is centered in the National Capital Region in Ottawa, Canada, and responses are due by July 27, 2026. The solicitation is publicly available through CanadaBuys, with no set-aside provisions specified, indicating eligibility for all qualified vendors regardless of business size or ownership status.