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Servicing Office Sustainment Contract

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Servicing Office Sustainment Contract, issued by the Rural Housing Service under the Department of Agriculture, focuses on supporting core operational functions for loan servicing. Key responsibilities include managing centralized mail room operations, document intake and control, borrower correspondence, and payment processing. The contract is designed to ensure continuity and scalability across high-volume servicing activities and standardized enterprise-wide operations. The scope of work encompasses a wide range of specialized services, including escrow management, payment and special assistance, cash management, and customer advocacy. Additionally, the contract covers change management, modernization efforts, acquisition support, audit compliance, and workflow management. Performance for these services is centered in St. Louis, with the project categorized under NAICS code 522310.

General Info

USDA contract for loan servicing operations, mail management, and payment processing in St. Louis.

Agency

Department of Agriculture → Rural Housing Service

NAICS

522310 - Mortgage and Nonmortgage Loan Brokers

Place of Performance

ST LOUIS, MO, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PostedMay 1

forecast

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Organization & Contact Information

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AgencyDepartment of Agriculture → Rural Housing Service

Contacts2 people available

OfficeN/A

Organization / AgencyDepartment of Agriculture → Rural Housing Service

Office AddressN/A

Contacts

JACKIE KENNEDY

contact@example.gov

JACKIE KENNEDY

contact@example.gov

Full Description

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Support core operational functions including but not limited to centralized mail room operations document intake and control borrower correspondence payment processing support and day-to-day loan servicing activities. Provide continuity and scalability of services including high-volume servicing standardized processes and enterprise-wide servicing operations include Loan Servicing Escrow Payment Assistance Special Assistance Cash Management Customer Contact Customer Advocacy Change Management Modernization Acquisition Support Audit/Compliance and Workflow Management.

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