Shared-Ride Taxi Operations and Dispatch Services

The City of Waupun is seeking a subcontractor to provide on-demand shared-ride taxi transportation services within the city limits, including trip scheduling, real-time dispatch coordination, and customer service support. The contractor must ensure full compliance with ADA standards to accommodate passengers with disabilities, guaranteeing equitable access to transportation for all residents. Services must be reliably delivered to meet the community’s mobility needs, with a focus on responsiveness, safety, and operational efficiency. The solicitation is open for responses until August 24, 2026, at 4:00 PM Central Time, and is classified under NAICS code 485320 for other transit and ground passenger transportation. The contract is designated as a subcontract and is part of the City of Waupun’s efforts to enhance local transit options. All performance will occur within Waupun, Wisconsin, and interested parties must submit proposals through the official vendor portal before the deadline to be considered for award.