Siemens SIM-LMS Software Support Services – 50 Floating Tokens (Supplemental)

The contract seeks supplemental software support capacity for the SIM-LMS system at Kennedy Space Center by adding 50 floating tokens under the existing STANDARD support tier. This augmentation is designed to expand support resources without altering the current service levels, ensuring continued operational stability and responsiveness for users dependent on the SIM-LMS platform. The request is structured as a subcontract under NAICS code 511210, indicating it falls within the software publishing and related services category. Issued by the NASA Shared Services Center on behalf of the National Aeronautics and Space Administration, the solicitation was posted on April 27, 2026, with responses due by 5:00 PM Eastern Time on April 30, 2026. No set-aside designation is specified, meaning the opportunity is open to all eligible vendors. The place of performance is tied to Kennedy Space Center, though no specific physical location is detailed in the data. Potential offerors must be prepared to deliver additional support capacity aligned with the established service framework, maintaining consistency in response times, issue resolution, and system availability under the STANDARD tier provisions.