Simeio IDaaS Technical Support Renewal

The City of Burnaby has issued a solicitation for the renewal of technical support services for the Simeio IDaaS platform, identified by solicitation number BC118-05-26. All bids must be submitted through the City’s online Bidding System, and potential bidders are required to register as Plan Takers to gain access to the bid documents and to submit their responses. Only registered bidders will receive notifications regarding addenda, which are the exclusive mechanism for clarifying, amending, or supplementing the original bid requirements. Bidders are solely responsible for reviewing all posted addenda before submission and must acknowledge receipt of each within their bid response. The City will not update external platforms such as BC Bid with any changes, and all communications, including questions, must be submitted exclusively through the Bidding System’s designated question function. The bid is scheduled to close on May 22, 2026, at 11:00 PM Pacific Time, following a posting date of May 13, 2026. The contract falls under the organization type FEDERAL and is officially listed under the Government of Canada, though the purchasing authority is the City of Burnaby. The primary point of contact for inquiries is Robyn Tegart, Contracting Authority, reachable via [email hidden]. Bidders must ensure they access all documentation and updates through the City’s Bidding System, as no external sources will contain authoritative or updated information. Participation in this procurement requires strict adherence to the electronic submission process and due diligence in monitoring for addenda issued by the City.