Social Media Analytics SaaS Platform Provider

The contract seeks a provider to deliver a cloud-based social media management and analytics platform equipped with AI-driven insights, enabling comprehensive cross-platform monitoring, automated content scheduling, and access to historical data archives. The solution must support real-time tracking and analysis of engagement metrics across major social channels, delivering actionable intelligence to optimize outreach and communication strategies for the New Orleans Regional Transit Authority. The platform should be scalable, secure, and capable of integrating seamlessly with existing digital infrastructure while ensuring data accuracy and timeliness. Subcontracting opportunities are open under NAICS code 518210 for businesses capable of meeting technical and operational requirements outlined in the solicitation. Proposals must be submitted by August 4, 2026, at 4:00 PM, with no set-aside preferences specified. The contract is tied to Louisiana state operations, though no specific location for performance or point of contact details are provided. Interested parties should review the full solicitation through the provided link to ensure alignment with expectations for functionality, reporting, and service delivery standards.