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Software Maintenance and Support Services

Active

Canada

Response Deadline07/21/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract for Software Maintenance and Support Services commits the vendor to provide ongoing technical support, routine maintenance, software updates, and troubleshooting for licensed software over a three-year period. This includes remote assistance to ensure continuous functionality and compliance with defined performance standards, guaranteeing system reliability and operational efficiency throughout the term. All services must be delivered in alignment with the expected service levels to maintain software integrity and user productivity. The contract is issued as a subcontract by Shared Services Canada on behalf of the Government of Canada, with a NAICS code of 541512 indicating it falls under custom computer programming services. The place of performance is designated as the National Capital Region, though services may be delivered remotely. The solicitation was posted on July 8, 2026, with a submission deadline of July 21, 2026, at 2:00 PM Eastern Time, and is accessible via the Canada Buys portal under reference SSC-26-00034048.

General Info

Vendor provides three-year software maintenance, updates, and remote support for Government of Canada under SSC-26-00034048.

Agency

Government of Canada → Shared Services CanadaView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

*National Capital Region (NCR), CAN

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJul 8

subcontract

Response DeadlineJul 21

Submission deadline

Response Deadline

07/21/2026, 02:00:00 PM UTCin 10 days

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Organization & Contact Information

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AgencyGovernment of Canada → Shared Services Canada

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Canada → Shared Services Canada

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Ongoing technical support, maintenance, updates, and troubleshooting for the licensed software throughout the 3-year contract period, including remote support and compliance with performance standards.

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