This Government Contract opportunity from Massachusetts was posted on September 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Software Maintenance and Technical Support
Contract Overview
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AI Contract Overview
This subcontract for Software Maintenance and Technical Support focuses on providing ongoing technical assistance, bug fixes, and system updates for the FAPSS environment within the EOE IT/ Fiscal Center projects for the state of Massachusetts. The scope of work includes Tier 2 and 3 technical support, patch management, and software troubleshooting to maintain critical system uptime. Performance is based at the Santilli Highway location in Everett, Massachusetts, and requires strict adherence to Commonwealth Terms and Conditions. The contractor is responsible for delivering system availability reports, resolved support tickets, and necessary software patches. This opportunity falls under NAICS code 541511 and was posted on September 17, 2026, with a response deadline of October 1, 2026.
General Info
Place of Performance
Santilli Highway Everett, MA, 02149, USASet-Aside
Documents
This scope was carved out of BD-27-1036-EDU02-EDU02-133595.
The full solicitation package (23 documents), including the RFP, is on the prime solicitation, not on this scope.
Nelnet- Product or Service 27NOIMP01
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Uniform Contract FormatNo documents to break down
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Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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