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Software Maintenance and Technical Support

Active

State & Local

Response Deadline10/14/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Software Maintenance and Technical Support focuses on providing ongoing technical assistance and maintenance for access certification solutions used by prime contractors on State of North Dakota projects. The scope of work includes the application of software patches, performing system upgrades, and managing a dedicated help desk to resolve service disruptions. Additionally, the provider is responsible for managing release cycles to ensure all customizations are maintained. Key deliverables include the provision of maintenance reports, regular software updates, and the resolution of support tickets. The opportunity was posted on September 23, 2026, with a response deadline of October 14, 2026. This engagement falls under NAICS code 541519 and is managed by the State of North Dakota.

General Info

Software maintenance and technical support for North Dakota access certification solutions.

Agency

North Dakota

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

ND, USA

Set-Aside

NONE

Documents

This scope was carved out of SRC000459.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

User Access Review Certification Solution

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedSep 23

subcontract

Response DeadlineOct 14

Submission deadline

Response Deadline

10/14/2026, 05:00:00 PM UTCin 20 days

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Organization & Contact Information

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AgencyNorth Dakota

ContactsNo contacts available

OfficeN/A

Organization / Agency

North Dakota

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides ongoing technical support and maintenance for access certification solutions for prime contractors on State of North Dakota projects. Applies software patches, performs upgrades, and operates a help desk to resolve service disruptions. Manages release cycles to maintain customizations. Delivers maintenance reports, software updates, and resolved support tickets.

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