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Application Support & Maintenance

Active

International

Response Deadline10/21/2026, 11:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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WM5G Limited is seeking a subcontractor for an Application Support and Maintenance contract to provide ongoing technical support and software maintenance for prime contractors working on NHS partner organization projects. The scope of work includes delivering Tier 2 and 3 technical support, implementing bug fixes, managing system updates, and conducting performance monitoring to ensure platform scalability across various regions. The selected provider will be responsible for utilizing ticketing systems and monitoring tools while adhering to strict service level agreements aligned with NHS operational requirements. The contract requires the delivery of consistent system availability and the maintenance of detailed technical support logs. Interested parties must respond by October 21, 2026, in accordance with the solicitation posted on September 23, 2026. This engagement falls under NAICS code 541519 and is focused on maintaining critical healthcare-related digital infrastructure.

General Info

WM5G Limited seeks a subcontractor for NHS application support and maintenance by October 2026.

Agency

WM5G LimitedView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

GBR

Set-Aside

NONE

Documents

This scope was carved out of PROC DMC ITT/1897.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Workflow Management System

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Timeline

PostedSep 23

subcontract

Response DeadlineOct 21

Submission deadline

Response Deadline

10/21/2026, 11:00:00 AM UTCin 27 days

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Organization & Contact Information

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AgencyWM5G Limited

ContactsNo contacts available

OfficeN/A

Organization / Agency

WM5G Limited

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Office AddressN/A

ContactsNo contact information available

Full Description

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Performs ongoing technical support and software maintenance for prime contractors on NHS partner organisation projects. Provides Tier 2/3 technical support, bug fixes, system updates, and performance monitoring to ensure platform scalability across multiple regions. Utilizes ticketing systems and monitoring tools. Must adhere to SLAs aligned with NHS operational needs. Delivers ongoing system availability and technical support logs.

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