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Software Platform Licensing & SaaS Provisioning

Active
Federal

Contract Overview

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This subcontract opportunity with the Department of Defense, specifically for W6QM Micc-Ft Carson, involves the supply and licensing of a COTS or SaaS platform to function as a Service Order Desk for prime contractors. The selected provider will be responsible for provisioning the software environment and managing licenses to enable multi-state ticket tracking. To ensure security and compliance for cloud hosting, the commercial product must hold FedRAMP certification. The project is based in Colorado Springs and falls under NAICS code 518111. The primary deliverables include guaranteed platform availability and the provision of licensed software access. Interested parties must submit their responses by November 23, 2026, following the posting date of October 23, 2026.

General Info

DoD subcontract for FedRAMP COTS/SaaS Service Order Desk platform in Colorado Springs.

NAICS

518111 - Internet Service Providers

Place of Performance

Colorado Springs, CO, USA

Set-Aside

NONE

Documents

This scope was carved out of PANMCC26P0000043384.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Service Order Desk

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QM Micc-Ft Carson
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and licenses a COTS or SaaS platform for prime contractors on MICC Fort Carson projects to serve as a Service Order Desk. Provisions the software environment and manages licenses to support multi-state ticket tracking. Requires a commercial product with FedRAMP certification for cloud hosting. Delivers licensed software access and platform availability.

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Same NAICS industry code

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Same awarding agency

NAICS: 541512
New
Federal
Service Order Desk
Solicitation # PANMCC26P0000043384
The Mission and Installation Contracting Command (MICC) at Fort Carson, Colorado, in coordination with the Directorate of Public Works, is conducting market research via a Request for Information (RFI) and Sources Sought notice for a modernized, commercial Service Order Desk Platform. The objective is to decouple the Service Order Desk from the legacy Base Operations contract to create an independent, automated, and user-centric system. Key requirements include 100% auditable real-time fund tracking by facility type, the establishment of direct digital pathways with the Army Maintenance Application (ArMA), GFEBS, and DPW Work Management to eliminate manual data entry, and the implementation of multi-state ticket tracking to prevent premature closures. The platform must be deployed within a secure Department of War (DOW) Impact Level 5 (IL5) cloud environment, featuring Role-Based Access Control and CAC/SSO integration to protect Controlled Unclassified Information and personally identifiable information. Interested parties must submit a solution-based capability statement not exceeding 10 pages, including a technical approach and a Rough Order of Magnitude (ROM) cost covering licensing, hosting, integration, and sustainment. Submissions are due by November 23, 2026, at 10:00 AM MT. While there is no formal solicitation at this time, the government will evaluate responses based on technical capability, integration feasibility, commercial maturity, and relevant past performance.
Computer Systems Design Services

POSTED

2 days ago

DEADLINE

in 29 days
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