Software Technical Support (Tier 3/OEM Support)
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AI Contract Overview
This subcontract opportunity with the Reclamation Contracting Activity under the Department of the Interior involves providing Tier 3 and OEM software technical support for prime contractors working on Bureau of Reclamation projects. The selected provider will deliver unlimited technical troubleshooting and user support via telephone and email during normal business hours, utilizing remote support tools and the Bentley software knowledge base to resolve issues and provide guidance to agency staff. Qualified candidates must possess expert-level certification in Bentley software applications to ensure high-level technical proficiency. The solicitation was posted on October 22, 2026, with a response deadline of November 6, 2026. This requirement falls under NAICS code 541519, focusing on specialized technical support and software resolution services.
General Info
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Documents
This scope was carved out of 140RR027Q0012.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
7A--TSC IT BENTLEY SOFTWARE RENEWAL FY 2027
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