Service contract for two Neptune Rover 3 and one Neptune 2 Docker

The Indian Health Service, under the Department of Health and Human Services, is seeking responses to a sources sought notice for a service maintenance agreement covering two Stryker Neptune 3 Rovers and one Neptune 2 Docker, with the requirement to provide comprehensive service, repair, and preventative maintenance under a fixed monthly rate structure. This effort is conducted under FAR Part 12 using simplified commercial procedures, and while labeled as a sources sought notice, it explicitly solicits capability demonstrations to assess market interest and determine potential set-aside eligibility for Indian Small Business Economic Enterprises under the Buy Indian Act. Respondents must demonstrate direct experience and capability to support the specified equipment, including adherence to Stryker’s preventative maintenance checklist, conducting two bi-annual inspections, and responding to unscheduled repairs with a 48-hour on-site arrival target and 4-hour phone response time. Technical support must be available 24/7 with unlimited calls, and all service reports and checklists must be submitted to the Lawton Service Unit Biomedical Engineering Department within five business days of completion. The contract, if awarded, would have a base period from September 21, 2026, to September 20, 2027, with four one-year options available. Performance will occur at the US PHS Lawton Indian Hospital in Oklahoma, where contractors must comply with strict facility access rules including escort requirements, valid ID presentation, tobacco-free environment policies, and NIST FIPS 201-2 compliant identity verification for personnel. All responders must be registered in SAM, provide a UEI, CAGE code, tax ID, and complete the Buy Indian Act Indian Economic Enterprise Representation Form to self-certify eligibility. Submission of responses is limited to five pages and must be emailed to Mary Ann Yocham by the deadline of July 30, 2026, at 2:00 PM CST. Invoicing must be sent to the Oklahoma City area office with dual delivery of original and two copies, plus electronic submission, and contractors are bound by federal clauses regarding whistleblower protections, non-disclosure, trafficking prevention, paid sick leave, and accelerated payments to small business subcontractors.