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Specialized Federal Benefits Training Vendor

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity with the Department of Defense, specifically the Navsup Flt Logistics Ctr Norfolk, seeks an approved training vendor to provide specialized federal benefits instruction for prime contractors on Department of the Navy HRBCC projects. The selected vendor will be responsible for training Customer Service Representatives on critical processes including enrollment and status codes, FEGLI derivations, cost calculations, and Qualifying Life Events, ensuring all instruction aligns with OPM and Navy benefit regulations. The scope of work includes technical training on the GRB Platform and ORA system to ensure all CSRs are fully certified and capable of demonstrating expert knowledge in federal benefits. Interested parties must respond by September 16, 2026, for this requirement categorized under NAICS code 611430, with the place of performance located in zip code 23709.

General Info

DoD seeks training vendor for federal benefits instruction for Navy HRBCC projects.

Agency

Department Of Defense → Navsup Flt Logistics Ctr NorfolkView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

VA, 23709

Set-Aside

NONE

Documents

This scope was carved out of N69199HRBCCFY27.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Civilian Human Resources Benefits Contact Center (HRBCC)

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Organization & Contact Information

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AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Navsup Flt Logistics Ctr Norfolk
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Office AddressN/A
ContactsNo contact information available

Full Description

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Performs specialized training for prime contractors on Department of the Navy HRBCC projects. Instructs CSRs on enrollment/status codes, FEGLI derivations, cost calculations, and Qualifying Life Events (QLEs) using OPM and Navy benefit regulations. Provides training on the GRB Platform and ORA system. Requires approved training vendor status. Delivers trained and certified CSRs capable of demonstrating specialized federal benefits knowledge.

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