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STORM User Community Support and Help Desk

Active

Federal

Response Deadline11/16/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The STORM User Community Support and Help Desk subcontract involves providing comprehensive technical support and training for prime contractors working on Department of the Air Force projects. The selected provider will operate a help desk serving 20 service organizations and various international groups, while also developing essential user documentation and conducting training sessions. Key deliverables include the resolution of help desk tickets and the production of detailed user manuals. This opportunity is managed by the Department of Defense under agency FA7014 Afdw Pk and falls under NAICS code 611430. Due to the nature of the work, personnel are required to maintain Secret and NATO Secret security clearances. The response deadline for this requirement is November 16, 2026.

General Info

Agency

Department Of Defense → FA7014 Afdw Pk

NAICS

611430 - Professional and Management Development Training

Place of Performance

DC, 20330, USA

Set-Aside

NONE

Documents

This scope was carved out of FA7014-27-R-SACAS.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

SAF/SA Campaign Analysis Support

AI Contract Breakdown

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Timeline

PostedOct 16

subcontract

Response DeadlineNov 16

Submission deadline

Response Deadline

11/16/2026, 05:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyDepartment Of Defense → FA7014 Afdw Pk

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → FA7014 Afdw Pk

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support and training to the global STORM user community for prime contractors on Department of the Air Force (SAF/SA) projects. Operates a help desk for 20 service organizations and international groups, develops user documentation, and conducts training sessions. Requires Secret/NATO Secret clearances. Delivers resolved help desk tickets and user manuals.

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