SUNY Fredonia Website Hosting Services

SUNY Fredonia is seeking a qualified partner to provide web hosting services for its Drupal 10-11+ websites, which serve as the institution's primary public-facing platforms aimed at student recruitment, retention, and information dissemination to faculty and staff. The contract, valued between 50,000 and 200,000 dollars, will span two years with the possibility of renewal, and must ensure uninterrupted service to maintain high standards of uptime, problem resolution, and performance. The scope of work includes supporting advanced technical features such as PHP 8.2+ FPM, Composer and Git integration, real-time log viewing, automated backups, environment workflows, self-service provisioning, domain and SSL management, and 24/7 support with rapid response times. The websites are expected to handle significant traffic volumes, with primary, secondary, and tertiary sites designed to support millions of visits and pageviews annually, requiring robust storage and performance capabilities, including caching and automated updates. The procurement process emphasizes comprehensive evaluation criteria, including technical merit (60%) and cost (40%), with a focus on responsible vendor qualifications, diversity practices, and compliance with various state and SUNY-specific certifications and certifications. Bidders must demonstrate adherence to responsible contracting standards, non-discrimination policies, and diversity initiatives, including efforts to engage minority, women, and service-disabled veteran-owned business enterprises. Additionally, proposers are required to submit certifications related to non-collusion, lobbying restrictions, sexual harassment policies, and responsible business practices, alongside detailed subcontractor information if applicable. Insurance and legal compliance are mandatory, with provisions for data security, responsible employment practices, and adherence to New York State laws governing procurement, reporting, and responsible conduct. The selected vendor will be expected to deliver a high-quality, scalable hosting environment aligned with SUNY Fredonia’s strategic goals for reliable, secure, and accessible web services.