Supplemental IT Support Management and Coordination

The contract requires comprehensive program-level coordination to manage multiple NetApp service components, ensuring strict adherence to service level agreements and maintaining operational efficiency. The successful contractor will act as the primary technical liaison between NetApp’s service offerings and the U.S. Army Recruiting Command, facilitating seamless communication, troubleshooting, and alignment of technical resources to meet mission-critical requirements. This role demands deep expertise in NetApp technologies, strong project management capabilities, and the ability to navigate complex defense environment expectations. Performance is centered at Fort Knox, Kentucky, with the work falling under NAICS code 541611 for administrative management and general management consulting services. The contract is structured as a subcontract under the Department of Defense, specifically managed by W6QM Micc-Ft Knox, and is set to be posted on July 10, 2026. While no set-aside designation or point of contact is specified, the focus remains on delivering integrated IT support that ensures reliability, compliance, and responsiveness across all assigned NetApp service elements within the USAREC operational framework.