This Government Contract opportunity from Massachusetts was posted on August 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
System Integration Services (Avaya, Microsoft, Web)
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
Active Opportunities Like This One
AI Contract Overview
The contract requires technical integration of a SaaS platform with Avaya systems to enable call transcription, Microsoft Office 365 for seamless data synchronization, and the OIG website to auto-populate inquiry forms. The work involves connecting these disparate systems to ensure accurate, real-time data flow, with a focus on improving operational efficiency and reducing manual entry errors in inquiry handling. The integration must be secure, scalable, and fully compliant with federal and state data privacy standards. Performance is expected to take place in Boston, Massachusetts, with a response deadline of August 25, 2026, and the contract is classified as a subcontract under NAICS code 541512 for custom computer programming services. The agency managing the procurement is the Massachusetts Office of the Inspector General, indicating a public sector project with potential implications for government transparency and accountability. All integrations must support ongoing maintenance and future enhancements without disrupting existing workflows.
General Info
Place of Performance
Boston, MA, 02108, USASet-Aside
Documents
This scope was carved out of BD-27-1059-MAOIG-MAOIG-132087.
The full solicitation package (30 documents), including the RFP, is on the prime solicitation, not on this scope.
ITS60 RFQ for Saas Customer Support System
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
Find Active Opportunities Like This
Get AI-powered intelligence on the opportunities still open
Every page of the solicitation package shredded into a compliance breakdown
AI-powered matching based on your capabilities and past performance
Competitor and incumbent history on the requirement
Automated alerts on amendments, Q&A deadlines, and award
Join 750+ contractors already using CLEATUS
