This Government Contract opportunity from Texas was posted on July 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support & Help Desk Services (24/7)
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
East Texas A&M University is seeking a subcontractor to provide 24/7 technical support and help desk services for platform users, encompassing troubleshooting, user onboarding, and issue resolution through integrated ticketing systems. The contract is classified under NAICS code 541512, indicating it falls within computer systems design and related services, and is positioned as a subcontract opportunity without any set aside restrictions. The solicitation was posted on July 1, 2026, with responses due by August 21, 2026, and the performance location is unspecified but implied to support users across the university’s operational footprint. All support activities must be available around the clock to ensure continuous user access and system reliability, and the selected vendor will be expected to operate through established digital ticketing platforms to manage, track, and resolve incidents efficiently. The full details and submission requirements can be accessed via the official procurement portal linked in the posting.
General Info
Agency
NAICS
Place of Performance
TX, USASet-Aside
Documents
This scope was carved out of B260005.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
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AI Contract Breakdown
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Timeline
Submission Closed
