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This Government Contract opportunity from Texas was posted on August 14, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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POSTED

1 day ago

DEADLINE

N/A
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Technology Services

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DEADLINE

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Rural Health-Medicaid Primary Accountable Care Transformation (PACT)
Solicitation # 27-09RHT-026
The South Dakota Department of Social Services is soliciting proposals under RFP 27-09RHT-026 to procure and implement a Case Management Tool to support the Medicaid Primary Accountable Care Transformation (PACT) program. This initiative aims to modernize digital health and coordinate care delivery across rural, Tribal, and frontier healthcare systems in South Dakota. The tool will enable care coordinators and clinical teams to provide person-centered services for Medicaid members and justice-involved juveniles eligible under section 5121, CAA 2023. Key technical requirements include bi-directional referral management for behavioral health and primary care, closed-loop community resource tracking, and strict adherence to HIPAA, CMS interoperability standards, and NIST 800-53 Moderate security controls. Proposals must be submitted as PDFs via Secured File Transfer Protocol (SFTP) by October 2, 2026, with an anticipated award decision by October 30, 2026. The State will evaluate offerors based on technical competence, IT capabilities, past performance, and approval from the Bureau of Information and Technology. Selected vendors must maintain at least $1 million in commercial general liability insurance and ensure all deliverables conform to Web Content Accessibility Guidelines 2.1 Level AA. Payment will be processed through itemized invoices and signed state vouchers in accordance with SDCL chapter 5-26.
South Dakota State Government

POSTED

1 day ago

DEADLINE

in 3 days

AI Contract Overview

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The Texas Department of Criminal Justice is seeking a subcontractor to provide Technical Support and Help Desk Services for its FPS system. The scope of work focuses on remote support, encompassing user guidance, software troubleshooting, and the resolution of connectivity issues. Additionally, the contractor will be responsible for coordinating the dispatch of field repairs when remote intervention is insufficient. This opportunity is categorized under NAICS code 541512 and was posted on August 14, 2026. Interested parties must submit their responses by the deadline of August 28, 2026, at 2:00 PM. Further details regarding the solicitation can be accessed through the Texas SmartBuy portal.

General Info

TDCJ seeks a subcontractor for FPS technical support and help desk services.

Agency

Texas Department of Criminal Justice

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of IW262369.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Annual Maintenance of the Fingerprint, Portrait, Signature (FPS) Equipment for Idemia Workstations

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas Department of Criminal Justice
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas Department of Criminal Justice
Office AddressN/A
ContactsNo contact information available

Full Description

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Remote support for FPS system issues, including user guidance, software troubleshooting, connectivity resolution, and dispatch coordination for field repairs.

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