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This Government Contract opportunity from Texas was posted on July 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services for AI Systems

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
Utilization Management Technical Solutions RFI
Solicitation # utilization-management-technical-solutions-rfi
Noridian Healthcare Solutions, LLC is issuing a Request for Information (RFI) to identify qualified technology providers and strategic partners capable of delivering configurable technical solutions for end-to-end utilization management (UM) workflows. The primary objective is to modernize the evaluation of medical necessity, appropriateness of care, provider compliance, and program integrity for federal and state healthcare programs. The scope of the RFI covers a wide range of capabilities, including clinical operations such as intake, prior authorization, and appeals, as well as workflow automation, provider engagement portals, data interoperability using HL7, FHIR, and X12 standards, and the integration of AI and advanced intelligence. This opportunity is open to a broad range of small business entities, including SDB, WOSB, HUBZone, VOSB, and SDVOSB certifications, under NAICS code 541512. Interested respondents must notify Noridian via email to gain access to the Agiloft Contract Management System, where all official correspondence and submissions must be conducted. Responses are required to be submitted using a specific templated spreadsheet by September 21, 2026. Following a comprehensive review of the submissions, Noridian may invite selected respondents to participate in solution demonstrations during the fourth quarter of 2026. Respondents must certify that they are not debarred or suspended and have no conflicts of interest that would prohibit contracting with Noridian.
Noridian Healthcare Solutions, LLC

POSTED

about 7 hours ago

DEADLINE

in 9 days

AI Contract Overview

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The contract requires ongoing technical support, troubleshooting, update deployment, and performance monitoring for AI systems used across multiple regions of the Texas Department of Family and Protective Services. Services must be delivered reliably and continuously to ensure the stability and effectiveness of AI tools integral to agency operations, with a focus on responsiveness and system uptime. The scope includes identifying and resolving technical issues, applying patches and enhancements, and proactively monitoring system performance to prevent disruptions. This is a subcontract opportunity posted on July 21, 2026, with a response deadline of August 4, 2026, at 4:30 PM. It falls under NAICS code 541512 for computer systems design and related services, and is managed by the Texas DFPS. While specific location details for performance or point of contact are not provided, the work is expected to support operations throughout the state’s DFPS regions. Bidders must be prepared to meet the technical and operational demands of a state agency environment with strict requirements for system reliability and data integrity.

General Info

Provide continuous AI system support, updates, and monitoring for Texas DFPS across all regions with high reliability.

Agency

Texas → Department of Family and Protective Services

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of HHS0017773.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DFPS Scanwriter AI & Aegis AI

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → Department of Family and Protective Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas → Department of Family and Protective Services
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing technical support, troubleshooting, updates, and performance monitoring for AI tools across multiple Texas DFPS regions.

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Keith Deutsch
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