This Government Contract opportunity from Michigan was posted on August 6, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support and Help Desk Services

Closed

State & Local

Submission Closed09/16/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541511

New

SLED

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DEADLINE

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Secure Connection Portal

Solicitation # TWC001904

The Borough of Telford & Wrekin is seeking a UK-based supplier for the provision, hosting, support, and maintenance of a secure software connection portal under solicitation TWC001904. The primary objective is to establish a centralized system where venue operators, community partners, and organizations can manage tourism, event, and community information in one location. This solution must integrate with the Council's existing systems and the Visit Telford Simpleview platform via APIs and data-sharing mechanisms to automate content distribution, reduce administrative duplication, and improve data accuracy across multiple platforms. The contract has an estimated value of 20,000 GBP excluding VAT, with an initial performance period from November 30, 2026, to November 29, 2027. There are options for three additional 12-month extensions based on funding and satisfactory performance, potentially extending the agreement to November 2030. Tenders must be submitted electronically by November 9, 2026, at 12:00 PM. Award decisions will be based on a weighted evaluation of price and quality, with different document versions citing weightings of either 25% price and 75% quality or 40% price and 60% quality.

Borough of Telford & Wrekin

POSTED

DEADLINE

TAPS Core Software PlatformThe TAPS Core Software Platform is a subcontract for the development, configuration, and licensing of an enterprise customer account platform designed for prime contractors working on City of Tucson Transportation and Mobility projects. The scope of work includes the implementation of rider registration modules, account management tools, administrative dashboards, and reporting engines. To ensure broad accessibility, the platform must utilize API frameworks to support non-smartphone users and provide multilingual capabilities. The project requires a hosted account platform accompanied by open documentation, with a strong emphasis on identity assurance and privacy risk mitigation protocols. This initiative falls under NAICS code 541511 and is managed by the Transportation and Mobility agency in Arizona. Interested parties must adhere to the response deadline of November 30, 2026.

Transportation & Mobility

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DEADLINE

SCADA Software Engineering and IntegrationThis subcontract for SCADA Software Engineering and Integration supports prime contractors on SCADA Modernization projects for the City of Willows in California. The scope of work involves the design and integration of SCADA software, specifically focusing on the development of HMI screens, configuration of alarm management, and the setup of data historians to ensure seamless integration with existing city infrastructure. Technical requirements include the use of industrial Ethernet switches and specialized SCADA platforms to deliver a fully operational system along with updated architecture documentation. The opportunity is categorized under NAICS code 541511 and is based in Willows, zip code 95988. Interested parties should note that the solicitation was posted on October 28, 2026, with a response deadline set for November 10, 2026.

POSTED

DEADLINE

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South Yorkshire Mayoral Combined Authority

POSTED

DEADLINE

Automated Pilot Debrief Software Interface DevelopmentThe Automated Pilot Debrief Software Interface Development is a small business set-aside subcontract for the U.S. Air Force under the Department of Defense. The project focuses on providing specialized software engineering to support prime contractors in enhancing pilot training. Key deliverables include the design of UI/UX for debriefing systems, the development of backend architecture to integrate AI outputs with flight data, and the creation of automated performance reporting tools, ultimately resulting in a functional software application for automated pilot debriefing. To ensure operational security and accessibility, the contractor must utilize secure government cloud hosting and adhere strictly to Section 508 and CMMC standards. This opportunity is designated as a Total Small Business Set-Aside under NAICS code 541511, specifically targeting firms with fewer than 500 employees in alignment with SBIR/STTR mandates. The response deadline for this requirement is November 25, 2026.

POSTED

DEADLINE

Embedded Software & AR/VR Interface DevelopmentThis subcontract opportunity with the U.S. Navy focuses on the development of embedded software and AR/VR interfaces for Office of Naval Research HUD projects. The selected contractor will be responsible for creating software drivers, firmware, and UI prototypes, utilizing Unity, Unreal Engine, or OpenXR frameworks to enable real-time data rendering. Key deliverables include functional UI demonstrations, comprehensive software architecture documentation, and the associated prototype code. The project is designated as a total small business set-aside under NAICS code 541511, specifically targeting firms with fewer than 500 employees. Due to the nature of the defense work, strict adherence to NIST SP 800-171 and CMMC cybersecurity standards is mandatory. Interested parties must submit their responses by November 25, 2026.

POSTED

DEADLINE

Legacy IMS Data Migration and DecommissioningThe Legacy IMS Data Migration and Decommissioning subcontract supports the Department of Health and Human Services Program Support Center Acq Management Svc. The project focuses on performing ETL data migration for prime contractors on enterprise inventory projects, specifically extracting, transforming, and loading data from Tecsys Elite v9.4.4 into a new IMS solution. Key objectives include ensuring full government ownership of migrated records, maintaining data integrity, and executing the complete decommissioning sequence for all legacy Tecsys Elite components. This Small Business Set Aside opportunity falls under NAICS code 541511 and is based in Perry Point, zip code 21902. The contractor is responsible for delivering a fully validated data set and a final decommissioning report. The solicitation was posted on October 28, 2026, with a response deadline of November 12, 2026.

Program Support Center Acq Management Svc

POSTED

DEADLINE

Salesforce Agentic AI Activation and Foundation ServicesThe Salesforce Agentic AI Activation and Foundation Services subcontract focuses on the design, implementation, and scaling of AI-agent capabilities for prime contractors supporting the Federal Deposit Insurance Corporation. The scope of work includes configuring Agentforce solutions, establishing AI and data governance frameworks, and managing data integration through to production deployment. To be successful, personnel must possess specialized expertise in AI/ML governance and Salesforce AI tools, and they are required to complete mandatory cybersecurity and privacy awareness training. Based in Arlington, Virginia, the project requires the delivery of fully deployed AI-agent solutions, comprehensive governance frameworks, and detailed scalability reports. The contract is categorized under NAICS code 541511, with a response deadline set for November 23, 2026.

POSTED

DEADLINE

Inventory Data Integration PlatformThe Inventory Data Integration Platform is a subcontract opportunity under the Department of Defense for the Defense Commissary Agency in the European Area. The project involves the development and maintenance of a streamlined data integration platform designed for prime contractors. This system will integrate data feeds from mobile scanners and computer vision into a centralized hub, featuring real-time validation dashboards to support operations across 32 different locations in Europe. The technical scope requires the use of cloud infrastructure and API integration layers to deliver a fully functional platform and validation software. Performance for this contract will take place in Kaiserslautern, Germany. Interested parties should note the response deadline of November 6, 2026, and the associated NAICS code 541511 for custom computer programming services.

Defense Commissary Agency- Eur Area

POSTED

about 9 hours ago

DEADLINE

in 9 days

AI Contract Overview

Boone County in Michigan is seeking a subcontractor to provide comprehensive technical support and help desk services for its e-procurement platform. The scope of work includes ongoing system maintenance, troubleshooting, and issue resolution to ensure platform stability and user efficiency. These operations must be managed according to established service level agreements to maintain consistent support standards. The opportunity was posted on August 6, 2024, with a response deadline of September 16, 2024. Classified under NAICS code 541511, this contract focuses on specialized technical assistance to maintain the operational integrity of the county's procurement software. Interested parties can find further details through the official IonWave bidding portal.

General Info

Agency

Michigan → Boone County

NAICS

541511 - Custom Computer Programming Services

Place of Performance

MO, USA

Set-Aside

NONE

Documents

This scope was carved out of 37-09SEP24.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

E-Procurement Subscription Services

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedAug 6

subcontract

Response DeadlineSep 16

Deadline has passed

Submission Closed

09/16/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyMichigan → Boone County

ContactsNo contacts available

OfficeN/A

Organization / AgencyMichigan → Boone County

Office AddressN/A

ContactsNo contact information available

Full Description

Ongoing technical support for users, including troubleshooting, system maintenance, issue resolution, and SLA-backed help desk operations for the e-procurement platform.