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Technical Support and Maintenance Provider

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International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Government of Ontario, specifically the Ministry of Environment, Conservation and Parks, is seeking a Technical Support and Maintenance Provider under a subcontract agreement. The selected provider will support prime contractors by managing technical inquiry communication chains, executing issue escalation processes, performing manufacturer-scheduled maintenance, and conducting instrument performance testing. Key deliverables include the submission of detailed maintenance logs and performance reports. To qualify, providers must have OHSA-competent personnel and a written health and safety policy that complies with OHSA standards. This opportunity, categorized under NAICS code 811212, was posted on September 15, 2026, with a response deadline of October 13, 2026.

General Info

Ontario Ministry seeks technical support provider for instrument maintenance and performance testing services.

Agency

Government of Ontario → Environment, Conservation and ParksView Agency

NAICS

811212 - Computer and Office Machine Repair and MaintenanceView NAICS

Place of Performance

ON, CAN

Set-Aside

NONE

Documents

This scope was carved out of rfxx_20452.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Supply and Delivery of up to two (2) Real-time Volatile Organic Compound (VOC) Analyzers

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Timeline

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Organization & Contact Information

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AgencyGovernment of Ontario → Environment, Conservation and Parks
ContactsNo contacts available
OfficeN/A
Organization / Agency
Government of Ontario → Environment, Conservation and Parks
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical support and maintenance for prime contractors on Ministry projects. Manages technical inquiry communication chains, executes issue escalation processes, performs routine manufacturer-scheduled maintenance, and conducts instrument performance testing. Requires a written OHSA health and safety policy and OHSA-competent personnel. Delivers maintenance logs and performance reports.

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Same NAICS industry code

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Same awarding agency

NAICS: 334516
New
International
Supply and Delivery of up to two (2) Real-time Volatile Organic Compound (VOC) Analyzers
Solicitation # rfxx_20452
The Government of Ontario, through the Ministry of the Environment, Conservation and Parks, is soliciting bids for the supply and delivery of up to two real-time Volatile Organic Compound (VOC) analyzers. These instruments will be deployed in Hamilton to identify VOC sources from industry and transportation, supporting the Hamilton Air Action Plan and improving the Ministry's understanding of air quality to evaluate the efficacy of local abatement policies. The contract is set for a two-year term with an option to extend for one additional year. The procurement follows a three-stage evaluation process based on a best score strategy totaling 130 points. Stage one involves mandatory eligibility, specifically requiring that bidders be authorized resellers and not a U.S. business. Stage two is a technical evaluation worth 90 points, covering proposed approach, experience, and responsiveness, requiring a minimum score of 63 points to proceed. Stage three is a commercial evaluation worth 40 points, where pricing is scored relative to the lowest bid. Selected bidders must comply with the Occupational Health and Safety Act and maintain appropriate insurance coverage. All submissions must be processed through the Ontario Tenders Portal by the October 13, 2026, deadline.
Analytical Laboratory Instrument Manufacturing

POSTED

about 14 hours ago

DEADLINE

in 27 days
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