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Technical Support and Maintenance Services (SprysonCare+)

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract provides one year of comprehensive technical support and maintenance services for the Spryson DX200 system. Coverage includes regular software updates, troubleshooting assistance, and hardware repair or replacement, ensuring the system remains fully operational and up to date. The services are extended under the title "Technical Support and Maintenance Services (SprysonCare+)" and are designated as a subcontract with the NAICS code 541715, indicating professional and technical services. The contract is managed by the Network Contract Office 23 (36C263) under the Department of Veterans Affairs, reflecting its focus on supporting government healthcare infrastructure. Although specific location and point of contact details are not provided, the contract emphasizes sustaining the Spryson DX200 system’s performance through proactive maintenance and responsive technical support over the one-year term.

General Info

One-year technical support and maintenance for Spryson DX200 system, including updates and repairs.

Agency

Department Of Veterans Affairs → Network Contract Office 23 (36C263)

NAICS

541715 - Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)View NAICS

Place of Performance

MN

Set-Aside

NONE

Documents

This scope was carved out of 36C26326Q0466.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

6515--AWARDED Sole Source - DX 200 Head Mounted 3D Goggle Eye Tracking System.

AI Contract Breakdown

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Timeline

PostedApr 8

subcontract

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Network Contract Office 23 (36C263)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → Network Contract Office 23 (36C263)

Office AddressN/A

ContactsNo contact information available

Full Description

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One year of technical support and maintenance for the Spryson DX200 system, including software updates, troubleshooting, and hardware repair or replacement.

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