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Technical Support and Remote Diagnostics Services

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing comprehensive technical support services for the Lumenis Selecta Trio laser system, focusing on remote monitoring, software updates, diagnostic assistance, and virtual troubleshooting. These remote services are complemented by integrated on-site maintenance activities to ensure optimal performance and reliability of the equipment. The scope emphasizes continuous support to maintain system functionality and address potential issues proactively. Issued by the Department of Veterans Affairs under the 250-NETWORK Contract Office 10 (36C250), this subcontract falls under the NAICS code 541512, which relates to computer systems design services. The contract was posted in early April 2026 and aims to enhance the technological support capabilities for medical laser systems used within the agency, ensuring that maintenance and technical issues are efficiently managed through a combination of remote and on-site interventions.

General Info

Technical support and maintenance for Lumenis Selecta Trio laser system, including remote and on-site services.

Agency

Department Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

OH

Set-Aside

NONE

Documents

This scope was carved out of 36C25026Q0311.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

J065--YAG Laser (Lumines) | Follow on Base+4 | Start: 4/1/26 Columbus VAACC

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Timeline

PostedApr 2

subcontract

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide remote monitoring, software updates, diagnostic support, and virtual troubleshooting for the Lumenis Selecta Trio laser system, integrated with on-site maintenance activities.

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