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Technical Support & User Assistance

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract involves providing ongoing technical support and user assistance specifically tailored for 57 users from the United States Coast Guard. The support services focus on ensuring these users can access and effectively utilize the CyberFeds platform. Key responsibilities include troubleshooting issues related to login, searching functionalities, and accessing different modules within the platform to maintain seamless user experience. The contract is a subcontract awarded by the Department of Homeland Security under their Hq Contract Operations (CG-912) office. It is classified under NAICS code 541512, which typically covers computer systems design and related services. The work will be performed in Washington, with a posted date of June 10, 2026. This engagement emphasizes ongoing user support to maintain platform accessibility and operational continuity for the specified Coast Guard personnel.

General Info

Provide technical support to 57 US Coast Guard users for CyberFeds platform under DHS subcontract.

Agency

Department Of Homeland Security → Hq Contract Operations (CG-912)(000View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Documents

This scope was carved out of 70Z02326QF12500003.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CyberFeds Subscription Services

AI Contract Breakdown

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Timeline

PostedJun 10

subcontract

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Hq Contract Operations (CG-912)(000

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Homeland Security → Hq Contract Operations (CG-912)(000

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide ongoing technical and user support to ensure 57 USCG users can access and effectively use the CyberFeds platform, including troubleshooting login, search, and module access issues.

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