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Technical Support and User Training

Active

State & Local

Response Deadline11/04/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Technical Support and User Training supports the Maryland Department of Public Safety and Correctional Services through the Division of Parole and Probation. The selected provider will deliver comprehensive technical assistance and training for prime contractors, which includes the maintenance of a 24/7 toll-free support line and continuous help desk availability. Key deliverables involve the creation of electronic training materials and user manuals, as well as the execution of remote application training sessions and six-month refresher courses. This engagement falls under NAICS code 611430, with a response deadline set for November 4, 2026.

General Info

Technical support and user training for Maryland Department of Public Safety and Correctional Services.

Agency

Maryland → Division of Parole and Probation

NAICS

611430 - Professional and Management Development Training

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of BPM058115.

The full solicitation package (16 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Internet Monitoring Service for Division of Parole and Probation (DPP) for Five (5) Year Term

AI Contract Breakdown

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 21

subcontract

Response DeadlineNov 4

Submission deadline

Response Deadline

11/04/2026, 07:00:00 PM UTCin 8 days

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Organization & Contact Information

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AgencyMaryland → Division of Parole and Probation

ContactsNo contacts available

OfficeN/A

Organization / AgencyMaryland → Division of Parole and Probation

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical assistance and training for prime contractors on Maryland Department of Public Safety and Correctional Services (DPSCS) projects. Maintains a 24/7 toll-free support line, delivers remote application training and six-month refreshers, and develops electronic training materials and user manuals. Delivers training sessions and continuous help desk availability.

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