This Government Contract opportunity from Department Of Transportation was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support & User Training Services for Digital Platform
Contract Overview
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AI Contract Overview
The contract seeks to provide ongoing technical support, user onboarding, training, and troubleshooting services for the Knovel digital platform to ensure seamless adoption and utilization by faculty and students at the United States Merchant Marine Academy in Kings Point, New York. The scope of work is focused on maintaining platform effectiveness through responsive support and targeted educational resources, enabling academic success and operational efficiency. Services must be delivered in alignment with the needs of a higher education environment, with emphasis on accessibility, user engagement, and timely resolution of technical issues. This is a subcontract classified as a Total Small Business Set-Aside under SBA guidelines, with the NAICS code 541512 indicating it falls under Custom Computer Programming Services. The solicitation was posted on April 28, 2026, and responses are due by May 7, 2026, at 6:30 p.m. The award will be managed under the U.S. Department of Transportation’s Maritime Administration, with performance duties centered at the academy’s campus in Kings Point. While specific staffing or deliverable metrics are not detailed in the provided data, the expectations are clearly tied to sustained platform usability and institutional readiness.
General Info
Agency
NAICS
Place of Performance
Kings Point, NY, 11024, USASet-Aside
Documents
This scope was carved out of MMAPR531026000040.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
USMMA - Knovel 35/AI Enhanced e-book database subscription
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from Department Of Transportation → 6923G2 DOT Maritime Administration
Same awarding agency
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